Privacy policy
Last updated: June, 2026
GarageRig operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GarageRig is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services:
Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, or purchase, return, exchange or cancel, and your past transactions. Communications with us including the information you include when sending a customer support inquiry to support@garagerig.com. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate our website.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you including when you create an account, visit or use the Services, communicate with us at support@garagerig.co, or otherwise provide us with your personal information. Automatically through the Services including from your device when you visit our website, and through the use of cookies and similar technologies. From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf. From our partners or other third parties.
How We Use Your Personal Information
We may use personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to process your payments, fulfill your orders for GarageRig products (including the VacPro 17K™ and AirShot 150™), remember your preferences, send order confirmations and shipping updates, process returns and exchanges under our 30-Day Guarantee, maintain your account, and create a better shopping experience for you.
Marketing and Advertising. We use your personal information to send marketing, advertising and promotional communications by email or other channels, and to show you relevant advertisements for GarageRig products. You may opt out of marketing emails at any time using the unsubscribe link.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment experience, and detect or take action against possible fraudulent or malicious activity.
Communicating with You. We use your personal information to provide customer support, respond to your inquiries at support@garagerig.co, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
With Shopify, vendors and other third parties who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). With business and marketing partners to provide marketing services and advertising. Our partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to opt out of targeted advertising based on your online activity. You can exercise that right here. When you direct or consent to our disclosure of certain information to third parties, such as to ship your GarageRig order. In connection with a business transaction such as a merger or acquisition, to comply with legal obligations, or to protect or defend the rights of GarageRig and our users.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights at the Shopify Privacy Portal.
Third Party Websites and Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information about anyone under the age of majority in their jurisdiction. If you believe a child has provided us with their personal information, please contact us at support@garagerig.com to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable measures to protect your personal information, but no security system is impenetrable. We recommend that you do not use unsecured channels to communicate sensitive information to us.
How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights:
Right to Access / Know. You may request access to the personal information we hold about you. Right to Delete. You may request that we delete personal information we maintain about you. Right to Correct. You may request that we correct inaccurate personal information. Right of Portability. You may request a copy of your personal information or ask that we transfer it to a third party, in certain circumstances. Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may opt out of the "sale" or "share" of your personal information for targeted advertising purposes. You can exercise that right here. We also honor the Global Privacy Control (GPC) opt-out signal. To learn more, visit https://globalprivacycontrol.org/. We do not recognize other "Do Not Track" browser signals. Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe link in any email we send. We may still send non-promotional emails, such as order confirmations and shipping updates.
If you reside in the UK or European Economic Area, you may also have the right to:
Object to or Restrict Processing for certain purposes. Withdraw Consent at any time where we rely on consent to process your personal information, without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at support@garagerig.co. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request. Authorized agents must provide proof of authorization. We will respond in a timely manner as required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us at support@garagerig.co. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. For the EEA, you can find the relevant supervisory authority here.
International Transfers
We may transfer, store and process your personal information outside the country in which you reside. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country with an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact
For questions about this Privacy Policy or to exercise your rights, please contact us:
Email: support@garagerig.co
Website: garagerig.co
For the purpose of applicable data protection laws, GarageRig is the data controller of your personal information.